Satisfaction Guarantee

Chocolatewood source the highest quality products from around the world made from the greatest materials

in the market and bring them to you at the lowest possible price.

Each item in our collection is expertly made with uncompromising attention to quality and detail.

In fact, we are 100% confident you will fall in love with your furniture that we offer a 7-day store credit!

If for any reason you are not 100% satisfied with your purchase you can return the product to us within 7 days for an exchange

in its original packaging and we will stand by our promise to you! we can also arrange for the item to be freighted back to us, please note that

we cannot borne new friehgt charges in an event of a return.


Terms & Conditions:

Items must be returned in original sellable condition, items that are returned unwrapped or damaged will not be accepted and repacking fee may apply. Buyer is to pay return postage costs. Our 7 day credit does not apply to items that have been special ordered or floor stock.


Customer Service Guarantee

Chocolatewood Furniture are totally committed to providing superior customer service at all times, if for any reason you are not completely satisfied with any aspect of your purchase from Chocolatewood please email sales@chocolatewood.com.au please remember to include your name, invoice number and best contact phone number.


Pricing Product Specifications Policy

While our goal is a 100% error-free site, we do not guarantee that any content is accurate or complete, including price information and product specifications. If we discover price errors, theywill be corrected in our systems, and the corrected price will apply to your order. Chocolatewood reserves the right to revoke any stated offer and to correct any errors, Please also note that as much as take the highest care and effort in getting true to product images. variations from photo to the product in real life may differ and we cannot be repsonsible for that, please note that we do try to use only real live shots and always happy to email real imaghes from the porduct in our showroom to avoid any slight variation that can occur from batch to batch or due to lighting conditions when photos are taken.


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